June 21, 2012
Toyota Canadian Manufacturing Plants Receive Gold and Bronze
CAMBRIDGE, ON, June 21, 2012 - Toyota Motor Manufacturing Canada employees in Cambridge (North and South) and Woodstock learned yesterday afternoon that the 2012 J.D. Power and Associates Initial Quality Study (IQS) results released yesterday named the TMMC Lexus plant in Cambridge South, Ontario as the recipient of the Gold Plant Quality award for the Americas, and the new TMMC RAV4 assembly plant located in Woodstock, Ontario was named as the recipient of the Bronze Plant Quality Award for the same region 2012 model vehicles included in the results were purchased from Nov. 1, 2011 to Feb. 29, 2012. Customers drove the vehicles for 90 days, following their purchase, and then a representative random sample of U.S. customers completed the survey. Plant awards are based on the least number of defects or malfunctions per vehicle.
Overall, Cambridge South, Cambridge North and Woodstock (TMMC) has now been recognized with a total of 11 Plant Quality awards, including 6 Gold awards, which is more than any other North American automotive manufacturer. In addition, this is the third consecutive plant quality award for the TMMC Lexus plant which received the Gold Plant award in 2010 and tied for the global highest honour Platinum Plant award last year.
"We are very pleased with this year’s Initial Quality Study honours," said TMMC Chairman Ray Tanguay. "These accolades echo our enduring commitment to quality, value, and customer satisfaction."
And, TMMC President Brian Krinock sent a personal thank you out to all TMMC Team Members. "For the past 3 years, we have focused on satisfying our customers. Today, our customers have rewarded us with a smile. Thank you for exceeding expectations and for TMMC’s 10th and 11th Plant Quality Awards."
Toyota Motor Manufacturing Canada Inc. manufactures the Toyota Corolla, Matrix, RAV4, RAV EV vehicles and remains the only plant outside of Japan to build a Lexus vehicle; the RX350. The company employs more than 6,500 Team Members at three manufacturing plants in Ontario, Canada.
For information about Toyota Motor Manufacturing Canada, visit www.tmmc.ca.
For further information:
Pat Clement, Toyota Motor Manufacturing Canada